AI-Forward Community Strategy
April 8, 2026 at Community Week Online 2026
AI is reshaping how people find information, engage with content, and connect with brands. In this keynote, I uncovered why your metrics are lying to you, how to build a programmatic counterweight to AI fatigue, and what it actually means to operate with AI while differentiating with humans. Outcomes include a sharper strategy and a clear sense of where to invest next.
